Print Violation: 00403549-AP-369464

Provider Information

The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Date: 5/22/2025
Report number: 00403549-AP-369464
Type: Abuse: Neglect
Level: 3 - Moderate harm or potential for serious harm
Allegation: Failed to follow care plan
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2)
411-054-0036(2)(g)
Findings: The Alleged Victim (AV) relies on the facility for his/her care. AV's care planned fall interventions were that AV requires 2-person assistance with all toileting and transfer needs. According to an investigation, on or about May 22, 2025, AV fell while being toileted and staff were too far away to intervene as AV fell, resulting in trauma to AV's arm and back and rib fractures requiring hospitalization. The facility failed to ensure the service plan was followed, which is a violation of resident’s rights, is neglect of care and constitutes abuse.
Sanction: RCFCP25-01200 $1125.00 fine assessed