Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00403592-AP-354547

Provider Information


Newberry Estates Memory Care Community

1025 NE PURCELL BLVD
Bend, OR 97701

Provider ID
5MA221
Administrator
Britney Werkman
Phone
(541) 312-4300
Email
ed@newberryestatesmc.com

Violation Details


Date
5/24/2025
Report number
00403592-AP-354547
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
On December 4, 2025, ODHS Adult Protective Services (APS) completed investigation #00403592 and issued a written investigation report, which is incorporated here by reference. Alleged Victim (AV) and Witness 1 (W1) both live at Respondent’s facility. On May 24, 2025, the facility failed to adequately monitor AV despite his/her known behaviors and recent increase in resident-to-resident altercations. During the May 24 incident, AV attempted to take W1’s food and entered W1’s personal space, which triggered W1 to strike AV. Prior to this event, the facility was aware of escalating behaviors and had a responsibility to implement sufficient interventions and monitoring to mitigate these risks. The failure to do so resulted in unreasonable discomfort to AV, which is a violation of resident rights, is considered neglect of care which constitutes abuse.
Sanction
RCFCP26-00086 $375.00 fine assessed