Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00405626-AP-356644

Provider Information


Waterford Grand Memory Care

600 WATERFORD WAY
Eugene, OR 97401

Provider ID
50R411
Administrator
Laura Calles
Phone
(541) 636-3329
Email
laurac@cascadeliving.com

Violation Details


Date
2/28/2025
Report number
00405626-AP-356644
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
On or about February 28, 2025, the Alleged Victim (AV) exited the secure facility from an exterior courtyard door. There had recently been a fire drill, and the exterior door mechanism malfunctioned. All doors are to be checked after a fire drill by staff, and while doors were checked, the exterior door was not checked, and AV exited from this door. AV is a fall risk, and leaving the facility without supervision placed AV at risk for harm.
Sanction
RCFCP25-01153 $250.00 fine assessed