Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00405873-AP-356872

Provider Information


Heron Pointe Senior Living

504 Gwinn Street East
Monmouth, OR 97361

Provider ID
70M201
Administrator
Anna Palomar
Phone
(503) 838-6850
Email
ed@heron-pointesl.com

Violation Details


Date
6/5/2025
Report number
00405873-AP-356872
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from financial exploitation
Result
Substantiated
Findings
The Alleged Victim (AV) is dependent on the facility for both care and a safe living environment. AV voluntarily offered jewelry from their personal collection to Alleged Perpetrator #2 (AP2), who accepted the gift. AP2 had not been provided with the facility’s policies regarding the acceptance of gifts from residents. An investigation was conducted into the allegation that AP2 failed to protect AV from theft, and the investigation determined AP2 was not substantiated. The facility failed to ensure AP2 received and understood company policy related to resident gift-giving, resulting in the loss of AV’s personal property. The facility’s failure to provide AP2 with the appropriate policy constitutes a violation of the resident’s rights, is considered neglect of care, and constitutes abuse.
Sanction
ALFCP25-01033 $188.00 fine assessed