Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00407829-AP-358859

Provider Information


New Friends of Coos Bay

955 KENTUCKY AVE
Coos Bay, OR 97420

Provider ID
50R491
Administrator
Jessi Caywood
Phone
(541) 808-9730
Email
ed@newfriendsofcoosbay.com

Violation Details


Date
6/14/2025
Report number
00407829-AP-358859
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for his/her care and has a history of falls. AV's care planned fall interventions included use of a fall mat and keeping pathways clear. AV made complaints about the fall mat being in the way and asked for it to be removed. Witness 1 (W1) observed AV kicking the mat out of the way. According to an investigation, on or about June 14, 2025, AV fell after tripping over the mat, resulting in a femur fracture requiring hospitalization. The facility failed to properly plan care, which is a violation of resident’s rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-01303 $1125.00 fine assessed