Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00412008-AP-363661
Provider Information
Waterford Grand Memory Care
600 WATERFORD WAY
Eugene, OR 97401
- Provider ID
- 50R411
- Administrator
- Laura Calles
- Phone
- (541) 636-3329
- laurac@cascadeliving.com
Violation Details
- Date
- 7/3/2025
- Report number
- 00412008-AP-363661
- Type
- Abuse: Neglect
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to provide safe environment
- Result
- Substantiated
- Rule(s) Violated
-
411-054-0025(1)(a) and (b)
411-054-0027(1)(g) and (s)
411-054-0028(2)
411-054-0030(1)(e)(A)
- Findings
- The Alleged Victim (AV) is a known fall risk and has suffered multiple falls from December 2024 to May 2025. AV had 1:1 supervision during nighttime hours, 10;00 PM to 6:00 AM, to reduce AV's risk of falls. In late May 2025, it was determined AV would have 1:1 supervision between 11:00 PM and 5:00 AM, despite AV's falls typically occurring during the early morning or early evening hours. On or about July 3, 2025, AV suffered a fall leaving his/her room, causing an injury to his/her forehead and a skin tear. AV has a bed alarm; however, it has proven ineffective to reduce AV's falls. The majority of AV's falls have been determined to occur between the hours of 5:00 AM and 7:00 AM, when AV does not have any direct supervision. Respondent failed to ensure staff supervision of AV during times necessary to ensure AV's safety from falls. This constitutes abuse by neglect, as outlined in OAR 411-020-0002(1)(b)(A)(i).
- Sanction
- RCFCP26-00471 $500.00 fine assessed