Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00416418-AP-368119
Provider Information
Brookdale Troutdale
1201 SW CHERRY PARK ROAD
Troutdale, OR 97060
- Provider ID
- 50A236
- Administrator
- MELISSA ZENTZ
- Phone
- (503) 465-8104
- melzen@brookdale.com
Violation Details
- Date
- 7/26/2025
- Report number
- 00416418-AP-368119
- Type
- Abuse: Neglect
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to provide safe environment
- Result
- Substantiated
- Rule(s) Violated
-
External site: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2)
- Findings
- The Alleged Victim (AV) relies on the facility to provide a safe environment. On July 26, 2025, AV was able to open a facility door that was supposed to be locked and elope from the facility to an area very close to a busy road. The facility was aware that the doors were not locking correctly. The facility failed to provide a safe environment, which is neglect and constitutes abuse.
- Sanction
- RCFCP26-00366 $188.00 fine assessed