Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00417886-AP-387480

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
7/31/2025
Report number
00417886-AP-387480
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Alleged Victim (AV) relies on the facility for his/her care. On or about August 3, 2025, AV was found sitting on the floor and AV's walker was tipped over. Once again, there were no new interventions added due to AV’s falls, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-01421 $750.00 fine assessed