Print Violation: 00424264-AP-375787

Provider Information

Prestige Senior Living Orchard Heights

695 ORCHARD HEIGHTS RD NW
Salem, OR 97304

Date: 9/3/2025
Report number: 00424264-AP-375787
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(g) and (s)
External site: 411-054-0028(2)
Findings: The Alleged Victim (AV) relies on the facility for his/her care. AP2 has a history of complaints from residents for being too rough/rude while performing cares. According to an investigation, Alleged Perpetrator 2 (AP2) was verbally aggressive towards Alleged Victim (AV), which caused AV emotional distress and loss of personal dignity. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes verbal abuse. The facility failed to protect AV from verbal abuse, which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction: ALFCP25-01097 $250.00 fine assessed