Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00424366-AP-375891

Provider Information


Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Provider ID
50M300
Administrator
Rachel Vandusen
Phone
(541) 273-7336
Email
rachelvandusen@mbk.com

Violation Details


Date
9/3/2025
Report number
00424366-AP-375891
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Alleged Victim (AV) was a 2-person assist with most of his/her care, AV is no longer able to safely self-propel using his/her assistive walking device. On or about September 03, 2025, AV had injuries to his/her left arm of unknown origin. Despite AV having a 1-1 caregiver at all times, AV sustained a skin tear to his/her left arm that was of unknown origin. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP25-01432 $1125.00 fine assessed