Print Violation: 00427217-AP-378875

Provider Information

The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Date: 9/17/2025
Report number: 00427217-AP-378875
Type: Abuse: Neglect
Level: 3 - Moderate harm or potential for serious harm
Allegation: Failed to provide safe environment
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2)
411-054-0036(2)(g)
Findings: The Alleged Victim (AV) is dependent on the facility to meet his/her safety needs and has impaired cognition and memory. According to an investigation, on or about September 17, 2025, AV was assisted off the secured unit by staff taking a group of residents on a bus activity. AV walked away from the group while the bus was being loaded and was outside, unsupervised after the bus left for about 13 minutes, resulting in the potential for serious harm. The facility failed to ensure AV's service planned need for supervision was provided and failed to prevent elopement which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction: RCFCP25-01356 $1125.00 fine assessed