Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00431560-AP-383372

Provider Information


The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
50R487
Administrator
Pam Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
10/9/2025
Report number
00431560-AP-383372
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for their care. According to an investigation, on or about, October 8, 2025, AP2 used bleach to clean the floors and forgot to put it away. On or about October 9, 2025, AV was found in the dining area of the facility drinking from a cup that contained bleach. AV was coughing and reported AV’s throat and stomach hurt and was transported to the hospital for treatment and monitoring. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes abuse. The facility failed to ensure a safe environment, which violates Oregon Administrative Rules.