Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00431560-AP-383372
Provider Information
The Grove Memory Care
2184 POPLAR DRIVE
Medford, OR 97504
- Provider ID
- 50R487
- Administrator
- Pam Roberts
- Phone
- (458) 226-2300
- proberts@grovemedford.com
Violation Details
- Date
- 10/9/2025
- Report number
- 00431560-AP-383372
- Type
- Licensing Violation
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to provide safe environment
- Result
- Substantiated
- Rule(s) Violated
-
411-054-0025(1)(a) and (b)
411-054-0027(1)(g) and (s)
411-054-0028(2)
- Findings
- The Alleged Victim (AV) relies on the facility for their care. According to an investigation, on or about, October 8, 2025, AP2 used bleach to clean the floors and forgot to put it away. On or about October 9, 2025, AV was found in the dining area of the facility drinking from a cup that contained bleach. AV was coughing and reported AV’s throat and stomach hurt and was transported to the hospital for treatment and monitoring. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes abuse. The facility failed to ensure a safe environment, which violates Oregon Administrative Rules.