Print Violation: 00432357-AP-384201

Provider Information

Windsong at Eola Hills

2030 WALLACE ROAD NW
Salem, OR 97304

Date: 10/13/2025
Report number: 00432357-AP-384201
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to follow care plan
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(g) and (s)
External site: 411-054-0028(2)(a) and (b)
External site: 411-054-0030(1)(e)(H) and (I)
External site: 411-054-0036(2)(g)
Findings: Alleged Victim (AV) and Witness 1 (W1) reside in the Respondent’s facility and rely on facility staff for their safety and assistance with daily care needs. AV has a documented history of visual hallucinations, anxiety, and episodes of frustration. W1 has a history of irritability and becoming overwhelmed by loud noises and crowded environments, as well as a documented history of resident-to-resident altercations. This includes an incident on or about October 10, 2025, in which W1 threw a coffee cup at another resident in the dining room. The facility failed to implement and follow the interventions in place to mitigate risk to AV, which contributed to a resident-to-resident altercation between AV and W1. On October 13, 2025, AV was yelling in the dining room. In response, W1 threw W1’s dinner plate on AV and then held the plate upside down over AV’s head, smearing food onto AV. The Respondent failed to follow implemented interventions. This constitutes abuse.
Sanction: RCFCP26-00432 $375.00 fine assessed