Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00445896-AP-397914
Provider Information
The Springs at Willowcreek
4398 GLENCOE ST NE
Salem, OR 97301
- Provider ID
- 50M174
- Administrator
- Melissa Lackey
- Phone
- (503) 581-4239
- mlackey@thespringsliving.com
Violation Details
- Date
- 12/15/2025
- Report number
- 00445896-AP-397914
- Type
- Licensing Violation
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to follow care plan
- Result
- Substantiated
- Rule(s) Violated
-
External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(g) and (s)
External site: 411-054-0028(2)
External site: 411-054-0030(1)(e)(I)
External site: 411-054-0036(2)(g)
- Findings
- The Alleged Victim (AV) and Witness #1 (W1) have a history of altercations and are care planned to not be sitting together during meals. On or about December 15, 2025, AV and W1 were sitting at a table together, AV reached to get a plate of desert and W1 stabbed AV in the hand with a fork, causing a scratch and bleeding to AV's knuckle. Alleged Perpetrator #2 (AP2) and Alleged Perpetrator #3 (AP3) were working that day and had not read the temporary service plans regarding these two residents and did not separate them. AP2 and AP3's actions are a violation of resident rights, are considered neglect of care and constitute abuse. The facility's failure to ensure the care plan was followed is a violation of Oregon Administrative Rules.