Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00452697-AP-404905
Provider Information
Brookdale Troutdale
1201 SW CHERRY PARK ROAD
Troutdale, OR 97060
- Provider ID
- 50A236
- Administrator
- MELISSA ZENTZ
- Phone
- (503) 465-8104
- melzen@brookdale.com
Violation Details
- Date
- 1/22/2026
- Report number
- 00452697-AP-404905
- Type
- Abuse: Neglect
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to address resident's behavior
- Result
- Substantiated
- Rule(s) Violated
-
External site: 411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2), 411-054-0036(2)(g)
- Findings
- The Alleged Victim (AV) relies on the facility to provide a safe environment. According to an investigation, AV was known by the facility to wander into other resident rooms, but the facility had no interventions in the service plan to address this. AV was found in Witness 1 (W1)'s room and suffered a cut on the back of their head after an altercation. The facility failed to implement interventions to AV's service plan for wandering, which is a violation of resident rights and is neglect which constitutes abuse.
- Sanction
- RCFCP26-00320 $375.00 fine assessed