Print Violation: 00457336-AP-409553

Provider Information

Prestige Senior Living Orchard Heights Memory Care

695 ORCHARD HEIGHTS RD NW
Salem, OR 97304

Date: 2/11/2026
Report number: 00457336-AP-409553
Type: Abuse: Neglect
Level: 3 - Moderate harm or potential for serious harm
Allegation: Failed to follow care plan
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(g) and (s)
External site: 411-054-0028(2)
External site: 411-054-0036(2)(g)
Findings: The Alleged Victim (AV) relies on the facility for their care. AV has a history of falls and is care planned for stand-by assistance for transfers & ambulation. According to an investigation, on or about February 11, 2026, AV was standing in the middle of the TV room without assistance. AV turned around and tripped over their right foot, causing AV to fall. AV experienced knee pain and a skin tear and was sent to the hospital where they were diagnosed with a fracture to their right femur. The facility failed to follow the care plan, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: RCFCP26-00485 $1125.00 fine assessed