Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00457796-AP-409990

Provider Information


Windsong at Eola Hills

2030 WALLACE ROAD NW
Salem, OR 97304

Provider ID
50R415
Administrator
Rachel Nash
Phone
(503) 912-4551
Email
rnash@windsongmemorycare.com

Violation Details


Date
2/14/2026
Report number
00457796-AP-409990
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
The Alleged Victim (AV) and Witness 1 (W1) reside in the Respondent’s facility and rely on facility staff for assistance with daily needs and safety. W1 has a documented history of engaging in physical altercations and entering other residents’ rooms without permission. Between December 24, 2025, and February 17, 2026, staff observed W1 attempt to enter another resident’s room 36 times and physically enter another resident’s room 11 times. Facility staff interventions when W1 was wandering or attempting to enter other residents’ rooms included providing W1 with an individual activity in a supervised area, maintaining visual supervision, distracting or redirecting W1, accompanying W1 during walking, providing toileting assistance, and offering coffee, snacks, or individual activities in a supervised space. On or about February 14, 2026, AV was seated outside AV’s room when W1 entered the room. AV followed W1 inside and instructed W1 to leave. W1 then grabbed AV, pushed AV against the door, and punched AV in the abdomen, causing pain, visible marks on AV’s shoulders, and discoloration to AV’s abdomen. The Respondent failed to provide adequate supervision and did not follow W1’s service plan. This constitutes abuse by neglect as defined in OAR 411-020-0002(1)(b)(A)(i).
Sanction
RCFCP26-00590 $375.00 fine assessed