Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00475650-AP-428126
Provider Information
Brookdale Troutdale
1201 SW CHERRY PARK ROAD
Troutdale, OR 97060
- Provider ID
- 50A236
- Administrator
- MELISSA ZENTZ
- Phone
- (503) 465-8104
- melzen@brookdale.com
Violation Details
- Date
- 5/9/2026
- Report number
- 00475650-AP-428126
- Type
- Abuse: Neglect
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to intervene when resident's condition changed
- Result
- Substantiated
- Rule(s) Violated
-
411-054-0025(1)(a) and (b), 411-054-0027(1)(g) and (s), 411-054-0028(2), 411-054-0036(2)(g)
- Findings
- The Alleged Victim (AV) relies on the facility for care and services. AV suffered multiple falls from 05/09-05/18/2026 which included falls with injuries. The facility failed to implement progressive interventions to AV's care plan to attempt to mitigate the continued falls, which is a violation of resident rights, is neglect which is considered abuse.
- Sanction
- RCFCP26-00702 $375.00 fine assessed