Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: CALMS - 00083012

Provider Information


Heron Pointe Senior Living

504 Gwinn Street East
Monmouth, OR 97361

Provider ID
70M201
Administrator
Anna Palomar
Phone
(503) 838-6850
Email
ed@heron-pointesl.com

Violation Details


Date
1/15/2025
Report number
CALMS - 00083012
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to meet the scheduled and unscheduled needs of residents
Result
Substantiated
Findings
The facility failed to have sufficient staff to meet the scheduled and unscheduled needs of the residents. It was determined the lack of staff is leading to needs not being met or taking extended periods of time to be met. Facility is not currently staffing to the levels as indicated by the ABST to meet the scheduled and unscheduled needs of residents. An investigation determined this is a violation of Oregon Administrative Rules. Corrective Action taken on related allegation.