Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: CALMS - 00083312

Provider Information


Heron Pointe Senior Living

504 Gwinn Street East
Monmouth, OR 97361

Provider ID
70M201
Administrator
Anna Palomar
Phone
(503) 838-6850
Email
ed@heron-pointesl.com

Violation Details


Date
12/25/2024
Report number
CALMS - 00083312
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to staff as indicated by ABST
Result
Substantiated
Findings
Based on interview and record review, conducted during a site visit on 02/11/25, the facility's failure to develop and maintain an Acuity-Based Staffing Tool was substantiated. Findings include, but are not limited to: A review of the facility's posted staffing plan, undated, indicated the following: Day: two med techs and four caregivers; Evening: two med techs and four caregivers; and Night: one med tech and one caregiver. A review of the facility's schedule for Wednesday 12/25/24 revealed the facility was not staffing to their posted staffing plan. The following staff were scheduled: Day: one med tech and four caregivers; Evening: two med techs and three caregivers; and Night: one med tech and one caregiver. In an interview, Staff 1 agreed with the findings. The facility's failure to develop and maintain an Acuity-Based Staffing Tool was substantiated.