Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: CALMS - 00104410
Provider Information
Crystal Terrace Memory Care
320 JADE TERRACE
Klamath Falls, OR 97601
- Provider ID
- 50M300
- Administrator
- Rachel Vandusen
- Phone
- (541) 273-7336
- rachelvandusen@mbk.com
Violation Details
- Date
- 2/13/2026
- Report number
- CALMS - 00104410
- Type
- Licensing Violation
- Level
- 4 - Serious harm, death, imminent danger or chronic regulatory noncompliance
- Allegation
- Failed to address resident's behavior
- Result
- Substantiated
- Rule(s) Violated
-
411-057-0160(e)
- Findings
- Based on interview and record review conducted during a site visit on 02/12/26-02/13/26, the facility’s failure to evaluate and include in a service plan behavioral symptoms which negatively impact the residents and others in the community and initiate and coordinate outside consultation or acute care was substantiated. The facility’s failure to prevent physical contact between Residents constituted an immediate threat to their health and safety, which is a violation of Oregon Administrative Rules.