Print Violation: CALMS - 00107292

Provider Information

Crystal Terrace

1000 TOWN CENTER DRIVE
Klamath Falls, OR 97601

Date: 10/25/2025
Report number: CALMS - 00107292
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to properly plan care
Result: Substantiated
Rule(s) Violated: 411-054-0036(2)
Findings: Based on observations, interviews and record review, conducted during a site visit on 04/02/26-04/03/26, the facility’s failure to ensure service plans reflect resident’s needs as identified in the evaluation and include resident preferences that support the principles of dignity, privacy, choice, individuality, and independence was substantiated, which is a violation of Oregon Administrative Rules.