Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: CALMS - 00107293

Provider Information


Crystal Terrace

1000 TOWN CENTER DRIVE
Klamath Falls, OR 97601

Provider ID
50R292
Administrator
Denise Munoz
Phone
(541) 885-7250
Email
denisemunoz@mbk.com

Violation Details


Date
10/25/2025
Report number
CALMS - 00107293
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to report potential or suspected abuse
Result
Substantiated
Rule(s) Violated
411-054-0028(1-3)
Findings
Based on interviews and record review, conducted during a site visit on 04/02/26-04/03/26, the facility’s failure to implement policy and procedure to assure the prevention and appropriate response to any incident, to immediately report abuse or suspect abuse to the Department, AAA, or law enforcement agency, and to promptly investigate all reports of abuse or suspected abuse was substantiated, which is a violation of Oregon Administrative Rules.