Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: CALMS - 00108283

Provider Information


Brookdale Troutdale

1201 SW CHERRY PARK ROAD
Troutdale, OR 97060

Provider ID
50A236
Administrator
MELISSA ZENTZ
Phone
(503) 465-8104
Email
melzen@brookdale.com

Violation Details


Date
4/10/2026
Report number
CALMS - 00108283
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to perform adequate screening or assessment
Result
Substantiated
Rule(s) Violated
411-054-0036(2)
Findings
The facility failed to have service plans reflective of the resident's needs as identified in the evaluation and include resident preferences that support the principles of dignity, privacy, choice, individuality, and independence. This is a violation of Oregon Administrative Rule.