Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: CALMS - 00113920

Provider Information


Waterford Grand Memory Care

600 WATERFORD WAY
Eugene, OR 97401

Provider ID
50R411
Administrator
Akaela Smith
Phone
(541) 636-3329
Email
akaelas@cascadeliving.com

Violation Details


Date
4/15/2026
Report number
CALMS - 00113920
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide appropriate staffing
Result
Substantiated
Rule(s) Violated
411-054-0037(4)(5)(6)
Findings
The facility’s failure to have qualified awake direct care staff, sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident, use the results of an ABST to develop and routinely update the facility’s posted staffing plan, and complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required was substantiated.