Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: CALMS - 00120625

Provider Information


Memory Support Center at Rogue Valley Manor

1550 MALAMA WAY
Medford, OR 97504

Provider ID
50R464
Administrator
MARY HOLLINGER
Phone
(541) 857-7715
Email
mhollinger@retirement.org

Violation Details


Date
5/24/2026
Report number
CALMS - 00120625
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to use an ABST
Result
Substantiated
Rule(s) Violated
411-054-0037 (4)(c)
Findings
Based on interview and record review, the facility failed to complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required. The facility’s failure is a violation of Oregon Administrative Rules.