Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: CALMS - 00129639

Provider Information


Gateway Living

611 N CLOVERLEAF LOOP
Springfield, OR 97477

Provider ID
5MA042
Administrator
JESSICA KNOX
Phone
(541) 744-9817
Email
jknox@gatewayliving.com

Violation Details


Date
8/9/2026
Report number
CALMS - 00129639
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide service
Result
Substantiated
Rule(s) Violated
411-054-0037(1-7)
Findings
Based on interview and record review, conducted during an investigation on 09/02/26, the facility’s failure to have qualified awake direct care staff, sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident and complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required and use the results of an Acuity-Based Staffing Tool (ABST) to develop and routinely update the facility's posted staffing plan was substantiated.