Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: OR0004899500

Provider Information


Brookdale Troutdale

1201 SW CHERRY PARK ROAD
Troutdale, OR 97060

Provider ID
50A236
Administrator
MELISSA ZENTZ
Phone
(503) 465-8104
Email
melzen@brookdale.com

Violation Details


Date
3/7/2024
Report number
OR0004899500
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide appropriate staffing
Result
Substantiated
Rule(s) Violated
Findings
The facility failed to have sufficient staff to meet the scheduled and unscheduled needs of the residents in accordance with OAR 411-054-0070(1) per complaint that there is not enough staff to assist resident with needs, during a staff meeting, which is a violation of Oregon Administrative Rules.